Articles

It was the best of times. It was the worst of times. Earlier this summer, we headed north to my wife Bec’s family cottage to spend time with some amazing cousins visiting from the UK. The next morning, I got the call: our basement was one of many in Niagara ...

What it reveals about the life you’re actually choosing Your calendar doesn’t reveal your intentions. It reveals your priorities. Stephen Covey’s ‘big rocks’ principle explains why… Imagine a jar representing your limited time. If you fill it first with sand and small pebbles, there won’t be enough room for the ...

(And Some Destroys It) Five qualities that make challenge feel caring and encouragement feel honest. Most leaders understand that people need both challenge and encouragement. The problem is that wanting to do both and knowing how to do both are very different things. The gap between intention and daily reality ...

Push with praise. That is what winning feedback cultures actually require: not one or the other, but both. Most leaders understand this in theory. What they underestimate is how rare it is in practice. After working with over 50 organizations each year, I have come to believe that Challenge AND ...

Most leaders don’t have a talent problem. They have an accountability problem. Deadlines slip. Excuses pile up. Fingers get pointed. And yet the instinct to write people off, to assume they’re lazy or disengaged, almost always misses the real issue. Accountability rarely breaks down because people don’t care. It breaks ...

The four questions people subconsciously ask before they trust you. What is trust, really? One of the simplest yet accurate definitions I’ve come across is this: Trust is a confident relationship with the unknown. 1 Think about it. You trust the sun will rise tomorrow. You trust water will come ...